At Simple Modern, we strive to provide a seamless and transparent shipping experience for our customers. Please review our Shipping Policy carefully before placing an order.
1. Shipping Options
- Standard Shipping: We offer standard shipping on all domestic orders. Delivery typically takes 3-7 business days.
- Expedited Shipping: For faster delivery, we provide expedited shipping options, including 2-day and next-day shipping. Rates and availability vary based on your location.
- In-Store Pickup: If you prefer, you can choose to pick up your order at one of our local stores. Please select this option at checkout and refer to the confirmation email for pickup details.
2. International Shipping
We ship internationally to most countries. Please note that delivery times and costs may vary depending on your location. Estimated delivery times range from 7-21 business days. For international orders:
- Customs and Duties: You may be subject to additional customs duties and taxes. These fees are the responsibility of the recipient.
- Shipping Carriers: We use reputable carriers such as USPS, UPS, and FedEx to ensure your package arrives safely.
3. Shipping Costs
Shipping costs are calculated based on the weight and destination of your order. We provide free standard shipping on orders over $50 within the contiguous United States. For expedited shipping, rates are displayed at checkout.
4. Delivery Estimates
- Domestic Orders: Standard shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery.
- International Orders: Delivery times vary based on your location and can take up to 21 business days.
5. Shipping Restrictions
- Product Restrictions: Some items may be subject to shipping restrictions due to size, weight, or carrier limitations.
- Geographical Restrictions: We currently do not ship to PO Boxes or APO/FPO addresses for international orders.
6. Missing or Lost Packages
If your package does not arrive within the estimated delivery time, please contact our customer service team at [email protected] or call us at +1 9065842109. We will investigate the issue and provide updates on the status of your order.
7. Returns and Refunds
For information on returns and refunds, please refer to our Return Policy. If you need to return an item, follow the instructions provided in that policy.
8. Contact Us
If you have any questions or need assistance with your order, please contact our customer service team:
- Email:[email protected]
- Phone: +1 9065842109
We are here to help and ensure your shopping experience is as smooth as possible.